The operation is not possible in the asset's current state
Symptom
A button is missing on the asset form (Dispose of / Scrap, Stop, Impairment Test), or the button exists and, when you go ahead, a refusal appears.
Message
In the Dispose of / Scrap window, with a negative sale value and the Buyer or the account filled in (without them, the next refusal appears):
“The disposal proceeds cannot be negative.”
On a sale with a value, without an account or a buyer:
“A disposal with proceeds needs the account that receives them (bank or receivable) or the buyer for the sale invoice. Choose one and try again.”
In the Impairment Test window, with a negative value:
“The fair value and the value in use cannot be negative.”
When choosing a scrapped asset as Main Asset:
“The main asset "Computadores portáteis e servidor" was disposed of or scrapped: it cannot receive components.”
On a scrapping or casualty loss without a reason, or in Stop / change useful life without a reason, the field turns red and this appears:
“Some required fields are empty. Fill in the fields marked in red to be able to save.”
Verified causes
The asset's state decides what can be done. These are the buttons for each state, with the Accountant profile:
| State | Buttons on the form | In Actions |
|---|---|---|
| In preparation | Put in use, Duplicate in series, Asset dossier (PDF) | Add component |
| In use | Duplicate in series, Simulate a change, Dispose of / Scrap, Asset dossier (PDF) | Compute accounting board, Stop, Cancel processing, Impairment Test, Stop / change useful life, Compute tax board, Process tax periods, Revalue class, Add component |
| Stopped | the same, plus Resume | Stop no longer appears |
| Scrapped | Duplicate in series, Asset dossier (PDF) | no Actions button |
| Closed | Duplicate in series, Asset dossier (PDF) | no Actions button |
The missing button is not a fault: the state does not allow that operation.
Pending validation: the Closed row was seen with the state set through an integration on a copy of an asset, because the demonstration has no asset in that state. The Disposed of state (asset sold) was not tested.What to check
- The state, in the top right corner of the form.
- Whether you wrote the reason, for a scrapping, a casualty loss or Stop / change useful life.
- Whether the values are positive and whether you gave the buyer or the receiving account.
How to fix it
- Button missing on an asset “In preparation”: click Put in use and see whether the form is accepted. Missing data has its own article: How to register an asset.
- Button missing on a “Scrapped” asset: if the disposal was wrong, reverse it: I cannot change an asset with processed depreciation or one already scrapped.
- “Stop” missing on a “Stopped” asset: the asset is already stopped. Click Resume to put it back in use.
- Sale value: enter a positive value and choose the Buyer or the account. For a removal with no value, use Scrapping (no proceeds), with the reason: How to scrap or sell an asset.
- Main asset scrapped: choose another main asset, or leave the field empty.
If you try another way
These refusals do not appear on the form, because the button does not exist in that state. They come up in an import or an integration, and were copied by trying through an integration:
- “Only an asset in use can be stopped; “Servidor de cópias de segurança” is not.”
- “Only a stopped asset can be resumed; “Servidor de cópias de segurança” is not stopped.”
- “The useful life can only be changed on an asset in use or stopped; “Servidor de cópias de segurança” is neither.”
- “The asset "Impressora multifunções" still has accounting periods to process: it cannot be closed.”
- “The asset "Impressora multifunções" can only be disposed of or scrapped through the disposal wizard, which registers the entry and the tax record.”
Expected result
With the asset in the right state, the button appears on the form, as in the table under Verified causes.
When to contact support
If the refusal says that the asset already has processed periods, see I cannot change an asset with processed depreciation or one already scrapped. If not, ask for support.
Information to send
- The asset code.
- The text of the message.