A deduction on the payslip is not accepted (garnishment, assignment, insolvency, advance or union dues)

Symptom

You added a deduction line by hand to a payslip in Payroll › Process › Payslips. The payslip is saved, but when you click Calculate the Invalid Operation window opens and the calculation does not proceed.

Message

Seen with the Payroll Administrator profile, at Empresa Demonstração, Lda., on a draft payslip of an employee without any of these deductions. The name changes with your case.

Garnishment:

“Line “PENHORA” of the payslip of Ana Margarida Pinto deducts a garnishment but no garnishment is chosen. What happened: the amount comes from the garnishment in force, so there is nothing to calculate. How to fix it: remove the line; the engine adds one line for each garnishment in force.”

Assignment of remuneration:

“Line “CESSAO_RETRIBUICAO” of the payslip of Ana Margarida Pinto deducts an assignment of remuneration but none is chosen. What happened: the amount comes from the assignment in force, so there is nothing to calculate. How to fix it: remove the line; the engine adds one line for each assignment in force.”

Insolvency:

“Line “INSOLVENCIA” of the payslip of Ana Margarida Pinto deducts the income ceded to the trustee but no insolvency is chosen. What happened: the amount comes from the insolvency in force. How to fix it: remove the line; the engine adds one line for each insolvency in force.”

Advance:

“Line “ADIANTAMENTO” of the payslip of Ana Margarida Pinto deducts an advance, but no active advance of this employee is chosen. What happened: nothing can be deducted without the advance's plan. How to fix it: in the payslip lines, choose the employee's advance in the “Advance payment” column (the advance must be activated first, in Payroll › Processing › Advances on the remuneration), or remove the line.”

The path the message gives does not exist in the menus: advances are in Payroll › Pay › Advances on pay.

Union dues:

“Line “QUOTA_SINDICAL” of the payslip of Ana Margarida Pinto deducts union dues but has no authorisation from this employee. What happened: dues are only deducted with the employee's written authorisation (CT art. 458.º/1-2). How to fix it: choose the authorisation on the line or remove the line.”

Verified causes

• The line was written by hand, without the record that gives it its amount. The amount of these deductions is not written on the payslip: it comes from the garnishment, the assignment, the insolvency, the advance or the employee's authorisation.
• Saving does not warn. The line is saved without a refusal, and the message only appears on Calculate.

What to check

1. Whether the employee really has the garnishment, the assignment, the insolvency, the advance or the union dues authorisation.
2. Whether that record already exists and is in force. For a garnishment, see Garnishments.

How to fix it

1. Click Close on the message.
2. In the payslip lines, remove the deduction line with the bin icon and save.
3. Click Calculate again.

If the deduction is due and does not appear on the calculated payslip, the record is missing: create it first and calculate afterwards. For a garnishment, assignment or insolvency, do not add the line by hand again. For an advance or union dues, the message gives another way out: instead of removing the line, choose on it the advance already activated or the employee's authorisation.

Expected result

Calculate finishes without the Invalid Operation window. In the demo, without any of these records, the payslip was calculated without any deduction line of these types.

Cases this article does not cover

A loan deduction and the legal limit on deductions (Labour Code (Código do Trabalho), art. 279.º) have their own messages, which were not triggered on screen for this article. If your message is not here, follow what it says and talk to the accountant.

When to contact support

• If the message continues after removing the line.
• If the record is in force and the deduction does not appear on the calculated payslip.

Information to send

• The employee and the payslip period.
• The full text of the message.
• The deduction record (garnishment, assignment, insolvency, advance or authorisation) and its state.